Required in: Rushden, Northamptonshire
Join our team and help our customers to Build Britain's Infrastructure
Purpose: Support Hire Desk Team with hiring / off hiring plant and equipment to our customers
As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about 'being the best' at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things 'right first time', to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future.
This role is vital for ensuring our behaviours become real and are prioritised to enable our success:
CAN DO - It's our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges.
PASSION - We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers.
ONE TEAM - We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers' expectations.
RESPECT - We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace.
Reporting Lines:
You will report into the Hire Desk Manager
Focus areas of the role:
The success of the role will be measured against the effective implementation of the following focus areas:
Hiring / off hiring plant / equip to our customers.
Help and advise Hire Negotiators with pricing and spec information
Ensuring quotes are raised for every enquiry.
Keeping Live Hire / Closed Hire files updated.
Re-Charges to be managed.
Hire Desk Revenue Reports.
Detailed Customer Reports.
Ensuring the correct information is provided every time.
Responding / resolving any hire related customer queries.
Liaising with both the Service dept and Transport dept on a daily basis.
Success enablers:
To be successful in this role you will need the following skills, behaviours, and abilities:
Team Player
Drive, organised and focused individual
Exceptional organisational skills and able to meet strict deadline
Attention to detail
Education & Qualifications/Experience
Why work for Lynch?
Welcome to our family, we really appreciate you taking the time to consider joining our amazing team. Our people are at the heart of our business, and you will be a vital member to help us continue to grow and develop as a business.
We have a really exciting future here at Lynch and our expectations are very high, we believe in providing the highest standards of customer service, with a focus on getting things 'right first time' and we are really excited to meet the best people who have the skills and passion to help us achieve our full potential, thank you.
What's our why:
We are passionate about making the construction industry the career of choice and we will do this by creating the greatest people experience here at Lynch, which results in better performance for our customers, our society, and our planet.
We have the potential to impact the world we live in, and we plan to make that impact a positive one for all who work for and with us.
Our culture
As a family-owned business we pride ourselves on our inclusive environments that drive fun, wellbeing, and high performance across all that we do. You really are joining a family and not just a business.
Equal Opportunities
We welcome enquiries from everyone and value diversity in our workforce.
Flexible Working
You are welcome to ask about flexibility at interview stage.
Reasonable Adjustments
Please contact us if you need any adjustments during the recruitment process.
